FAQS
Custom Patches FAQs
We’ve compiled some common FAQs to help you with ordering your custom patches. Don’t hesitate to reach out if you have any other questions!
Q: What backing options are available for patches?
A: We offer a range of backing options including heat seal, hard and soft hook & loop, and self-adhesive. For bullion crests, we also provide military clutch pins and folding magnetic backings, which come at an additional charge.
Q: How many colors can be included in a patch design?
A: Each patch can feature up to 8 colors. If your design needs more than 8, an additional charge will apply.
Q: How long will it take to receive my patches?
A: Standard production and delivery times vary: embroidered and woven patches take about 3-4 weeks, dye sublimated patches take 4-5 weeks, and bullion crests require 5-6 weeks.
Q: Are custom patches machine washable?
A: Yes, all of our custom patches, except hand-embroidered bullion crests, are machine washable for your convenience.
Q: How can I be sure I’ll like the final patch design?
A: After confirming your order, we’ll create a sample of your patch and send you a photo for your approval before proceeding with full production.
Q: Which patch type is best for detailed artwork?
A: While all three patch types—embroidered, woven, and dye sublimated—can accommodate detail, dye sublimated patches are the best choice for designs with intricate details and fine lettering.
Q: What’s the meaning of “embroidery coverage”?
A: Embroidery coverage refers to the portion of the patch surface that is stitched. For example, 75% embroidery coverage means 75% of the patch is covered in stitching, while the remaining 25% is left as the base material.
Q: How fast will I get a response after requesting a quote?
A: We strive to respond to all quote requests within one business day. If you need an immediate answer, you can always call us after submitting your quote request.
Q: Can I cancel my order?
A: Yes, cancellations are allowed, but please note that there may be a cancellation fee depending on the stage of production.
Q: What’s the difference between embroidered, woven, and dye sublimated patches?
A: Embroidered patches are created by stitching colored threads onto fabric, adding texture and depth. Woven patches are made using yarns woven together, giving a smoother finish with fine details. Dye sublimated patches are made by dyeing the fabric, allowing for highly detailed, photo-quality images.